Contact information
Have a question about bringing your original character or child’s drawing to life? You’re in the right place.
When you reach out, you are speaking directly to the lead artist and founder—no AI bots, no automated mazes. I'm here to help you through every step of the process. (Though even wizards need a moment to consult their scrolls!)
The Quickest Ways to Reach the Studio
📱 WhatsApp (Recommended & Fastest)
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Best for: Quick questions, sending photo references of your sketches, or just getting a fast, professional opinion on whether your drawing is "3D ready."
✉️ Email
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Best for: Detailed commission inquiries, order updates, or sending high-resolution reference files.
How We Can Help You Today:
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Custom Commissions: You’re ready to turn your original art, OC, or sketch into a premium, solid 3D figurine and want to get started.
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Artist Guidance: Ask as many questions as you want about our services!
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Order Support: You need an update on an existing order, the creation process, or shipping timelines.
Studio Service Hours
Monday to Friday | 9:00 AM – 5:00 PM (GMT)
A Quick Note: Even the Forge needs time to cool. My magic (and my apprentice) rests on the weekends. Any messages sent outside of service hours will be answered first thing on the next business day. Don't hesitate to drop your drawing in the chat anytime!
Workshop & Business Details
For absolute transparency and peace of mind, here are our official studio details:
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Trade Name: OstanesKids
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WhatsApp Number: +44 7586 051 203
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Studio Email: wizard@ostaneskids.com
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Physical Address: Sheffield, United Kingdom